FAQ
Are all items authentic?
Yes. All items are carefully inspected to ensure authenticity before being offered for sale. We guarantee that every product is 100% genuine.
Do you ship internationally?
Yes, we offer worldwide shipping. Shipping fees and delivery times may vary depending on the destination.
For detailed shipping options, feel free to contact us via Instagram or LINE.
How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery time depends on your location and shipping method.
Will I be charged customs duties or taxes?
International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
For more details, please feel free to contact us.
What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.
If you have specific payment preferences, feel free to contact us.
Can I return or exchange an item?
Due to the nature of pre-owned luxury items, all sales are final.
If there is a significant discrepancy from the item description, please contact us and we will assist you.
What condition are the items in?
We provide detailed descriptions and photos for each item.
If you would like more details, feel free to contact us for additional photos or information.
Can you hold an item for me?
Items are sold on a first-come, first-served basis.
Please contact us if you are interested in a specific item.
How can I contact you?
You can reach us via Instagram, LINE, or email.
We’re happy to assist you and will respond as soon as possible.